Privacy Policy

Last Updated: June 2026

ClinicOnWeb (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and healthcare-related information of our customers and users.

This Privacy Policy explains how we collect, use, store, and protect information when you use the ClinicOnWeb cloud-based clinic management platform.

By using ClinicOnWeb, you agree to the practices described in this Privacy Policy.
1. Information We Collect

ClinicOnWeb may collect the following information:

Account Information

When registering for ClinicOnWeb, we may collect:

  • Doctor / clinic name
  • Contact details
  • Email address
  • Phone number
  • Login credentials
  • Subscription details
Clinic and Patient Information

Depending on the features used, users may store:

  • Patient name and contact information
  • Medical history
  • Consultation details
  • Appointment information
  • Billing and payment records
  • Medical documents, reports, and images

ClinicOnWeb processes this information only to provide clinic management services.

2. How We Use Information

Information collected through ClinicOnWeb may be used for:

  • Providing and maintaining the service
  • Managing user accounts
  • Improving application performance
  • Providing technical support
  • Processing subscriptions and payments
  • Sending important service notifications
  • Maintaining security and preventing misuse

We do not use patient information for advertising or unauthorized commercial purposes.

3. Patient Data Ownership

The clinic or healthcare provider remains the owner and controller of patient information entered into ClinicOnWeb.

ClinicOnWeb provides the technology platform to store and manage this information.

Healthcare providers are responsible for ensuring that patient data is collected, processed, and shared according to applicable healthcare privacy laws and regulations.

4. Data Storage and Security

ClinicOnWeb uses reasonable technical and organizational measures to protect information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

Security practices include:

  • Secure authentication
  • Controlled user access
  • Data backup procedures
  • Server security monitoring
  • Secure data transmission
5. Data Sharing

ClinicOnWeb does not sell, rent, or trade customer or patient information.

Information may be shared only when:

  • Required to provide requested services
  • Required by law or legal authorities
  • Necessary to protect the security of the platform
6. User Responsibilities

Users are responsible for:

  • Maintaining confidentiality of login credentials
  • Providing appropriate access permissions to staff
  • Ensuring accurate data entry
  • Following applicable patient privacy requirements
7. Data Retention

ClinicOnWeb retains information only for as long as necessary to provide services and meet business or legal requirements.

Users may request information regarding their stored data according to applicable policies.

8. Cookies and Website Usage

ClinicOnWeb may use cookies and similar technologies to:

  • Improve website experience
  • Maintain login sessions
  • Analyze application performance

Users can control cookie settings through their browser.

9. Third-Party Services

ClinicOnWeb may use trusted third-party service providers for:

  • Hosting infrastructure
  • Payment processing
  • Technical services

Such providers are required to maintain appropriate security standards.

10. Your Rights

Users may request:

  • Access to their account information
  • Correction of inaccurate information
  • Export of their stored information
  • Closure of their account

Requests can be submitted through our support channels.

11. Changes to Privacy Policy

ClinicOnWeb may update this Privacy Policy periodically.

Any changes will be published on this page with the updated date.

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